Enhancements
Comprehensive Budget-Matched Catalog - Going forward, any gift sent from a template will be aligned with the full range of physical gift and swag items that match the selected budget, ensuring that no brand is left out.
Redemption Report Field Updates - We added custom fields and an Employee ID to the Redemption Report.
Gift Permission Control - Users without the “Send from HR system” permission will not be able to access the gift-sending feature.
International Preview Logic - Preview for the non-US countries: Physical gift and Swag tabs on the preview for the non-US countries will not be displayed if they are empty
Mandatory Size Selection - All gift links related to apparel (Swag, clothing, and similar items) sent directly to recipients, will now display the Size field as empty and required, no more guessing sizes
Gift Card Fields, Organized - We’ve reorganized how fields are displayed across all gift cards so everything follows a clear, logical flow.
Insights: Physical Gifts Added - Physical gifts and Swag are now included as redeemed gifts in Insights, with more visibility, more clarity
Clearer Gift Previews
To avoid confusion, we rolled out a brand-new design for Gift Previews.
No more mixing up real gifts with previews - clarity never looked so good.New Search Bar Added
New feature alert! We’ve added a dedicated search bar when creating and editing Campaign Templates and Reward Links, so managers can instantly check if a product exists. Now you’ve got the Gifted Search.Multi-Select by Default
When creating new countries under a campaign, the gift type will now default to Multi-Select. Smoother, simpler, better.Logs Tab Relocated
As part of ongoing frontend polish, we moved the Logs tab to its rightful place.Recipient Details Confirmation for Physical Gifts & Swag
Whenever recipients receive a physical gift or Swag directly from their admin, they’ll now get a link with the gift plus a new confirmation pop-up.
Recipients must review and confirm all their details before the gift is shipped. We’re doing everything we can to keep customers confident and satisfied.Mandatory Fields Validation
Any required field, anywhere in the system, will now clearly display an error if left empty.
Bug Fixes
Bulgarian Euro Conversion Fix - Remember the Bulgarian issue with converting to the Euro? All fixed now!
Charged, No Gift - Our dev team fixed the infamous “Card Charged but No Gift Sent” bug, happier customers all around.
Cleaner Tracking Links - Physical gift tracking links no longer redirect managers to the Gifted homepage. Yes… This is one of those things that’s better gone.
No More Invoice Duplicates - Coupa invoice issue? solved! Every invoice is now verified before creation to ensure it hasn’t already been generated. No duplicates, no headaches. Love it!
Bulk Sending Bug Fixed A bug affecting bulk gift sending and credit card charging at send time was showing an incorrect screen, now officially fixed!
Shipping Addresses Restored
Users who tried sending themselves a physical gift or swag ran into an issue - not anymore! Everyone who wants a gift… gets a gift.Redemption Report Bug Fixed
We fixed a bug that caused incorrect data in the Employee ID field within the Redemption Report. Quickly handled and fully resolved.HRIS Integrations Stability
The HRIS integrations page was freezing after expanding the list of supported systems.Not anymore.Reward Link Drafts – Fully Usable
Previously, reward links saved as drafts couldn’t be finalized and activated. This has now been fixed and works as expected.Swag & Physical Gifts Reports – Error Removed
An unnecessary error message appeared in Swag & PG reports. Thanks to QA, this issue is now resolved.Swag & PG Reports – Empty Tracking Window
Thanks to QA’s sharp eye, we fixed a bug that showed managers an empty modal without tracking links for Swag & PG orders.International Swag Orders – “State” Field
All international Swag orders incorrectly required the “State” field (US-only).
The dev team fixed it!External Gift Card Expiration Dates
A bug caused some external gift cards to appear expired before they were redeemable. The relevant fields were redefined, and the issue is now resolved.