After receiving a prepaid gift card, you may wonder how to access and use it. This article will guide you through the steps to access your prepaid gift card and start using it.

To access your prepaid gift card, you'll first need to open it. This can be done by clicking the "Get Card Number" button on the gift link. This will open the card and send a verification code to your email address or phone number.

The verification code is necessary to access your gift card. It will be sent to the email address or phone number where you received the gift. Please note that the code is not included in the original message and a new code is created each time to access the card.

If you do not receive the verification code, please check your spam folder. If it is not there, please contact our support team for assistance.

Once you have the verification code, you will need to copy and paste it into the designated field.

After entering the verification code, you can access your prepaid token number.

with the prepaid card token, go to MyPrepaidCenter.com/redeem and enter the code.

Next, complete the online registration page and accept the cardholder agreement and e-sign agreement. This will allow you to view your 16-digit card number, expiration date, security information, available balance, transaction history, and more.

Yes! When you are logged into your Prepaid Center account you can request a physical card from the button below your card.

If you prefer a physical plastic card, you can request one through MyPrepaidCenter.com. Please note that there is a $3.00 fee for manufacturing and fulfillment, and it may take 7-14 business days to receive the card.

To request a plastic card, you must first complete the card registration and activation process on MyPrepaidCenter.com.

Lost and Stolen Line:

Call Customer Service immediately and provide the Card number if the card is lost, stolen, or compromised 1-877-227-0956 in the U.S. and Canada (toll-free).

Additional information about the USD Prepaid cards can be located here.

Swift prepaid solutions issue prepaid Virtual Visa or Mastercard's. If you or your customers are having issues after receiving the card details, they must contact them directly on +1 (877) 325-8444 or go to www.prepaiddigitalsolutions.com or by calling any of these numbers depending on card currency.

We always send emails with redemption information instantly. If it did not arrive in your inbox, please check your spam folder. Sometimes corporate email block emails from outside systems or slow them down so you may want to check with you IT. It will be sent to you from email [email protected]. Also, you can always log in to your account and look at the transaction details, including all the redemption information needed to redeem. There is also a button there to resend the redemption email.

A Virtual Prepaid Visa Card is a 16 digit card account that will be displayed immediately. You can start shopping online, over the phone, or add the card to your favorite retailer or fast food mobile app, wherever Visa debit is accepted. NOTE: A Virtual Prepaid Visa Card cannot be used in a physical store.

Yes. There is a $3.00 fee for the creation and shipment of your new Physical Prepaid Visa Card. Virtual cards are free.

Standard delivery is 5 – 7 business days to receive your Physical Prepaid Visa Card. It will be shipped in a plain white envelope. NOTE: For orders outside of the US, delivery times vary.

After you receive the redemption link by email:

No. There is no option to redeem for cash.

You will have 4 months to redeem your digital token at the redemption site for USD and CAD currencies. Once you have redeemed for your choice of Prepaid Visa/Master Card, you’ll have 7 months to use your card.

For EUR, GBP, HKD, AUD, JPY, INR currencies, you will have 6 months to redeem your digital token at the redemption site. Once you have redeemed for your choice of Prepaid Visa/Master Card, you'll have 12 months to use your card.

You may be emailed a security PIN after selecting your Prepaid Visa Card, which you will use to complete the redemption process. If you do not receive the Security PIN, you may click the Resend PIN option to have another PIN email sent to you. Be sure to check your junk mail or spam folder for the email. NOTE: The Resend PIN email will be sent to the email assigned to your created user name.

You can view your transaction history and reasons for the decline in your Prepaid Code Center Account at www.prepaiddigitalsolutions.com. The prepaid Customer Service team can also be reached through the Contact Us link on www.prepaiddigitalsolutions.com.

The account and data information below are all about your prepaid solutions account, which is created only if you want to store the virtual cards for later use.

A Prepaid Digital Token is a 14-digit alpha-numeric code. A Token is given to you as a reward or payment for an incentive, promotion, or another type of approved program and will usually be embedded in an email link. When you click the link or enter a valid Token, you can choose from various prepaid card products approved for the program.

You can’t buy a Prepaid Digital Token yourself. Instead, prepaid Digital Tokens are distributed by companies to you as a reward or incentive.

Yes. The Prepaid Digital Token has an expiration date, following the Program Sponsor’s rules. Prepaid Digital Tokens can’t be used after expiration, so please pay attention to the date.

If you may get multiple Prepaid Digital Tokens, you’ll be able to create a password-protected Digital Wallet, where you can see all your cards in one place, including card details, mail dates, balances, PINs, spend history and more.

For your security, passwords and usernames must be unique and hard to guess.

Username and password can’t be the same. Your username must be at least 6 characters and no more than 50 characters.

You can reset your password by clicking on the Forgot Your Username or Password? Link on the home page. You’ll need to enter your username and answer the Challenge Question you set up when you made your Wallet. If your answer matches, we’ll email you a temporary password to use. You’ll pick a new password when you log in.

The address will be used to mail a physical plastic card to you if you choose to get a physical card. The card address is also an important part of making sure you can use your virtual or physical card successfully. Most web merchants run address verification when you check out to make sure that the address of the card and the address you give the merchant are a match. If you move or need to make an address correction for any reason, you can edit the card address at any time.

If you need to make an address correction for any reason, log into your Wallet, go to the Menu and click Profile. Here, you can edit your Wallet address, which means that the next card you add to your Wallet will use this address. You can also update the address of an individual card by clicking on a card in your Wallet or clicking on the original email sent to you. Then, select the Edit option next to the address.

Your information will only be used to create, deliver and service your card. We will never sell it to other companies or use it to market to you.

You may be sent a verification email when giving your profile information, which helps us verify your identity and protect your card. If you don’t get the email within one minute, check your junk mail or spam folders first. You can also click Resend to have another email sent.

When looking at card options, you can click on the FAQ button to read Frequently Asked Questions and learn more about how virtual cards and physical plastic cards work and how to spend them. You can also click on a card in your wallet or on the original email sent to you to read the FAQs and Terms for that card.

We’ll send you an email when your card ships to let you know it’s on the way. You should get this email within just a few business days of making your choice. Then, allow standard mailing timeframes for your card to arrive. If you’ve waited and still haven’t gotten your card, please contact prepaid solutions on the numbers above.

You can see card details at any time by clicking the original email link that was sent to you. Or, if you created a username and password for your Digital Wallet, log in and click on the card you’d like to look at. You’ll be able to see card details, mail dates, balances, PINs, spend history and more.

First, check your junk mail or spam folder for an email sent to you by @swiftprepaid.com. If you can’t find it, please log in to your account at www.xtrm.com and view the transaction details, including all the redemption information.