Congratulations on setting up your very own swag store! You are now ready to start sending gifts to your lucky recipients. If you have any questions, we have provided some FAQs below to help guide you.
FAQs:
Are there any minimums?
No, there are no minimums for ordering from our catalog. You can order as little as one item at a time. We do not require any investment in inventory, so you can order as needed.
Where can I find the price of each item?
The price of each item can be found on your swag store. Please note that a small shipping charge will be added to each order and will be calculated at checkout.
Are there any additional costs?
There may be additional shipping costs for international orders. These costs will be automatically calculated at checkout when placing your order.
What are the average shipping times?
Shipping times vary depending on the destination of the order. For example, a white 11oz mug should arrive within 4-8 business days in the US and 7-15 business days anywhere else in the world.
Will my orders have tracking information?
Yes, all orders will have tracking information available. You can view this information by clicking on "Reports" and then "Swag Report" in your account.
How do I get billed?
You can pay for any order directly from your Gifted account balance.
Do you accept returns?
Due to the custom nature of our products, we do not accept returns. However, if your item is defective, we will gladly reprint the order for you.
Do you offer more items than the ones in the catalog?
Yes, we have a more comprehensive selection of items available. If you want to add other items to your shop, please contact [email protected] for more information.
What countries do you ship to?
We are proud to offer worldwide shipping to every country except for the following: Afghanistan, Antigua and Barbuda, Anguilla, Angola, Antarctica, American Samoa, Aland Islands, Azerbaijan, Burkina Faso, Bahrain, Burundi, Belarus, Benin, Brunei Darussalam, Bonaire, Sint Eustatius and Saba, Bouvet Island, Botswana, Cocos (Keeling) Islands, Congo, the Democratic Republic of the, Central African Republic, Congo, Cote d'Ivoire, Cook Islands, Cameroon, Curaçao, Christmas Island, Djibouti, Western Sahara, Eritrea, Ethiopia, Fiji, Falkland Islands (Malvinas), Micronesia, Federated States of, Faroe Islands, Gabon, Ghana, Greenland, Gambia, Heard Island and McDonald Islands, Haiti, Isle of Man, British Indian Ocean Territory, Iraq, Iran, Islamic Republic of, Jordan, Kenya, Kyrgyzstan, Kiribati, Comoros, Korea, Democratic People's Republic of, Kuwait, Cayman Islands, Kazakhstan, Lebanon, Sri Lanka, Liberia, Lesotho, Northern Mariana Islands, Mauritania, Mauritius, Maldives, Malawi, Mozambique, Namibia, Niger, Norfolk Island, Nigeria, Nauru, Niue, Oman, French Polynesia, Papua New Guinea, Pakistan, Pitcairn, Palestine, State of, Palau, Qatar, Reunion Island, Rwanda, Russia, Saudi Arabia, Solomon Islands, Seychelles, Sudan, Svalbard and Jan Mayen, Sierra Leone, San Marino, Somalia, Suriname, South Sudan, Sao Tome and Principe, Syrian Arab Republic, Swaziland, Turks and Caicos Islands, Chad, French Southern Territories, Togo, Tajikistan, Tokelau, Timor-Leste, Turkmenistan, Tonga, Trinidad and Tobago, Tuvalu, Tanzania, United Republic of, Ukraine, Uganda, Uzbekistan, Venezuela, Bolivarian Republic of, Vanuatu, Samoa, Yemen, Mayotte, Zambia.
Ready to send your first swag order?
We have created a short tutorial video to guide you through selecting your lucky recipient, choosing their new swag items, and even requesting their size and address. You can find this video on our website or by contacting our support team for assistance.